Currently we are having some technical issues on our e-Passport online application system (https://emrtds.nepalpassport.gov.np) while filling out online form for passport renewal. Some applicants are complaining of getting an error message “Not Enough Capacity” while trying to submit their application. Unless otherwise notified, we advise applicants to adjust their computer/laptop date and time setting into “Kathmandu, Nepal” before filling out the e-passport online application.
- Once you click ‘APPLY ONLINE HERE’ link, you will be directed to the web page of Department of Passport pre-enrollment page – https://emrtds.nepalpassport.gov.np/.
- Choose among First Issuance/Renewal/ Replacement (Lost/Stolen)/Replacement (Damaged). Hand written passport holders must chose First Issuance.
- Select Ordinary (34 pages) or one of the available options and then click on proceed.
- Select ‘ I agree ‘
- Click on ‘Book Your Appointment’ and select ‘NE, Washington, D.C.’as your option and select your preferred date and time.
- Fill up your required details under the different subheadings. Please note that applicants in USA are not mandatorily required to fill up their NIN (National ID Number). You can skip the field if you do not have National ID number.
- Upload separate scanned copies of your Nepali citizenship card (front and back). Also, upload scanned copies of your MRP passport’ s personal data page (Page 2 and Page 3) and back page (Page 30 and Page 31). You are also required to upload a scanned copy of your marriage certificate in case your current surname has changed because of your marriage. Similarly, you are required to upload a scanned copy of your migration certificate in case your permanent address is other than mentioned in your citizenship card.
- Then submit the form, download it, and then print a copy of the downloaded form (You must submit the printed form at the Embassy along with other required documents and items when you physically visit the Embassy.)